FAQ

Will you be getting a certain item back in stock?

Every item of clothing on Sassy World is vintage and therefore unique and has been personally sourced by us, once it's gone it's gone forever! We check every piece and do our best to keep the quality to a high standard. We endeavour to repair any small imperfections that we have spotted. However, some pieces might show signs of wear which we will inform you of in the item description. 

 

What methods of payment do you accept?

We currently only accept Paypal payments. If you do not have a Paypal account, you can still purchase as Paypal have a non-account option of payment. 

 

What UK delivery options do you provide?

At the checkout, you can choose to post either

Royal Mail 1st Class Signed for £5.00

or

Royal Mail 2nd Class Signed for £4.00

 

When can I expect my delivery?

Please allow 1-2 days for your item(s) to be dispatched and then depending on your chosen postage option, your item(s) should arrive between 1-7 days.

 

Do you ship internationally?

We do indeed! We will always send it international tracked and/or signed for and we charge £10. Please note that unfortunately, custom/tax fees are out of Sassy World's hands and it is therefore the customer's responsibility to pay these. 

 

Do you offer returns?

In the unfortunate circumstances that your item is faulty or you are unhappy with the item, please email us at sassyworlduk@gmail.com to discuss a refund.

 

If you have any other questions at all, please feel free to email sassyworlduk@gmail.com and we will try to get back to you within 24 hours.